Interactive, multilingual modules for diverse audiences
Using e-learning to learn about foreign colleagues, with learning content tailored to different audiences and available in different languages.
We set to work with that request from EMRIC.
EMRIC organizes the cooperation between Belgian, German and Dutch emergency services, for fast and adequate assistance in (cross-border) crises in the border region.
This cooperation requires sufficient knowledge about each other.
After all, each country has its own systems and laws, which may affect your work.
Therefore we developed a package of four e-learnings in which participants learn about the differences and similarities in the field of emergency regulations, crisis communication, carrying out a risk assessment and risk communication.
E-learning with individual learning pathways for each target group
The target audience of the modules is very diverse.
On the one hand because it concerns different emergency services (fire and ambulance care), on the other hand because different roles and responsibilities can be distinguished within each emergency service.
It is up to us to adapt the content of the module accordingly.
Different information is relevant to an employee at the emergency room than to someone providing assistance in the field.
We have therefore set up different learning routes.
Participants choose their role at the beginning of the module and are thus offered only the information relevant to their position.
E-learning translated into three languages
The modules for EMRIC were developed in German, French and Dutch to make them available to emergency services in the three countries of EMRIC cooperation.
As many practical examples and scenarios as possible have been added in the modules, to ensure perception and a recognizable context.
Each module has its own learning concept, with the design based on EMRIC’s corporate identity.
This makes the series of modules varied, while still having a recognizable, uniform style.
