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Relay column

Upskilling and reskilling: the role of online learning.

upskilling
Maaike Digital Learning Specialist
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In our monthly relay column, one of our inBrainers gives his or her personal perspective on a topic within digital learning, and then passes the baton to a colleague.

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Hi Sander,

As fluid as the Dutch summer is, so fluid are jobs and their associated skills.
With increased digitization and robotization, there is a great need for upskilling and reskilling workers.

Upskilling and reskilling may be terms that are not yet familiar to everyone. Therefore, I will explain them first. When existing skills are no longer relevant, it is necessary to learn other skills that can replace them. We call this process reskilling, or retraining. Reskilling is critical to keeping workers relevant in the dynamic job market. This enables them to adapt to new demands and opportunities. Upskilling is learning new relevant skills to complement existing skills. Upskilling is also called upskilling. Upskilling involves continuing to develop yourself within your current field. This keeps employees abreast of the latest trends and technologies within their industry and keeps them valuable to their employer.

Upskilling and reskilling in my daily work

Both reskilling and upskilling are essential to prepare workers for the challenges of a rapidly changing job market. I notice this in my own work as well. I am currently working on a project for a client that uses a program called Textmetrics for copywriting. This program checks my texts for tone of voice, inclusiveness and understandability (language level). If the text does not meet the guidelines, an AI assistant makes an improvement suggestion, which can be implemented with a single click. This facilitates the writing process, but also requires a new skill: being able to work in this program. And by that I mean not only performing text checks, but also being able to assess the quality of the improvement suggestions. I also see these issues with clients. For example, in 2023, I carried out an assignment for the municipality of Amsterdam, in collaboration with a number of domestic help services. For this project, we developed a case-based module to better align the knowledge level of regular employees with the increasing complexity of their daily work practices. Due to changes in laws and regulations surrounding health care, they are increasingly working with people who have complex problems, but who do not (or no longer) qualify for (O)GGZ. The level of knowledge of the target group often does not match what is needed to deal with this complex behavior. With this case-based learning solution, they can practice dealing with these complex situations in a practical and safe environment.

Upskilling and reskilling: what can online learning do in this?

Digital learning solutions can be instrumental in upskilling or reskilling employees:

  • Scenario- or case-based learning solutions help workers gain hands-on experience with new skills.
  • Digital learning solutions can be quickly developed and easily adapted to integrate the latest skills and knowledge that employees need.
  • Employees always have access to the most up-to-date information, which helps them stay abreast of new techniques, tools and best practices within their field.
  • Individual learning paths can be customized to address the specific knowledge and skills needed for a new position.
    This ensures that the learning experience is relevant and focused.

Say @Teun, you as our AI guy: artificial intelligence offers many opportunities for educationalists as well. Do you think we apply language models like ChatGPT as good enough in the L&D world? I’d love to hear about it!

Greetings,

Maaike

Maaike Negenman is Digital Learning Specialist at inBrain.
As sharpened as her clap skates are, this oprjochte Fries is razor-sharp in devising and developing creative learning products.

 

Maaike - Digital Learning Specialist
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